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General
Description
The
Knowling Heating & Cooling Maintenance Agreement.
Our maintenance agreement provides you with regular system upkeep. We come out twice a year to inspect your system to make sure everything is running properly. The agreement is designed to meet or exceed all manufacturer and extended warranty requirements for system maintenance and surpasses the Federal Government Energy Star recommendations. A maintenance agreement will keep your system running at its peak.
Maintenance Plan
Pricing
One Unit: $149 – This includes a Fall service check-up for your heating
system components and a Spring service check-up for your cooling system components.
See details below.
Two Units: $263
Three or more units: Call for pricing.
(1) Two annual check-ups of your heating and cooling system allow for minor issues to be diagnosed and resolved before they can cause a problem during extreme weather.
(2) It comes with a one year "warranty" on repairs to the system. If the same part fails within the year, it's at our expense, not yours. (Exception: If a repair is covered under the manufacturer warrant, that warranty applies.)
(3) Our Performance Guarantee. Once we've tuned-up your system, you can rest assured for six months. Should it fail for a reason we missed, you won't be charged
for labor. Repairs noted by technician during service but declined by customer do not qualify. Should the system being serviced fail within six months of that service for a reason we did not document, you are not charged the labor to make the repair. Knowling Heating & Cooling will repair the unit and waive the labor charges and diagnostic fee. The Performance Guarantee is not valid on systems that are 10 years or older.
(4) You receive a 10% agreement discount for repairs. Over time, this deduction will most likely pay for the cost of purchasing the agreement. Plus you will never pay overtime charges for a breakdown after hours.
(5) The Senior Discount. Seniors receive an additional 5% off repairs, for a total of 15%.
(6) You save on system replacement. When its time to replace your air conditioning system, maintenance agreement members receive a 10% discount. Not valid with any other offer. This discount cannot be combined with any other offer.
(7) Maintenance Agreement Check-Up Scheduling. We'll keep track of your check-ups and contact you to schedule a convenient appointment time.
Furnace cleaning and safety inspections: September 15th - December 15th
Spring A/C Tune up: January 15th - May 15th
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Fall
Service Details
1. Inspection and adjustment of belts as needed
2. Inspection of gas valve and connections*
3. Check of combustion air vents to verify they are clear and free*
4. Inspection of heat exchanger for corrosion or signs of stress*
5. Check of burners*
6. Cleaning and test of ignition assembly*
7. Monitoring of flue draft*
8. Safety controls test
9. Measuring of capacitors to be within specifications
10. Lubrication of motors as needed
11. Check and adjustment of thermostat calibration
12. Check and tightening of high voltage connections
13. Check and tightening of control wiring and connections
14. Check of air flow
15. Check of filter condition and size
16. Measurement for proper air temperature readings
17. Inspection of duct connections at unit
18. Check of indoor fan motor bearing wear
19. Check of refrigerant levels**
20. Check of starting capabilities**
21. Testing of defrost control**
22. Check of Crankcase Heater operation**
23. Monitoring for proper operation
* = Gas heat system
**= Heat pump system
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Spring
Service Details
1. Refrigerant Level check
2. Disconnect Switch inspection
3. Condenser Coil cleaning
4. Condensate Line clearing (Cannot guarantee that a foreign object will not re-clog line.)
5. Starting Capabilities test
6. Measurement of Compressor Amp Draw to specifications
7. Electrical Motor Performance measurement
8. Measurement of capacitors to be within specifications
9. Safety Controls test
10. Inspection of main switching relay for arching or pitting
11. Lubrication of motors as needed
12. Check and adjustment of thermostat calibration
13. Check and tightening of high voltage connections
14. Check and tightening of control wiring and connections
15. Check of air flow
16. Check of filter condition and size
17. Measurement for proper air temperature readings
18. Inspection of duct connections at unit
19. Inspection of piping to be free of vibration or wear
20. Check of outdoor fan motor bearing wear
21. Monitoring for proper operation
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